Before emailing us or complaining about not getting replies to your emails, kindly read this!
Pink/ Purple/ Orange…. hair!!! How did they get that??!!
1- The guy/girl is a hacker.
2- A developer/ moderator.
3- Just lucky. Pink and purple hair were released for a couple of minutes then were removed.
How can you tell the difference?
Developers/ Moderators usually have shields next to their names.However, you can not tell the difference between a lucky guy and a hacker.
Can you double my money?
No. We can’t double your money, no one can. Those are scammers. For more info on scams, visit our Yo Scams page.
Can I be a tester?
No.We don’t hire testers as we are not associated with the developers of YoVille.
What are testers?
YoVille developers used to test items with users before releasing them. They don’t that anymore.
Can you unban/ ban/ change gender/ give me my scammed coins or items…..?
Nope, sorry. We are not developers so we can’t help.
Can’t get into my apartment/ place!
Guess you’ll have to email support.zynga.com and wait.
I emailed support but got a ticket number but not a reply!
The developer guys get thousands of emails daily. Please be patient.
YoVille Lounge staff are mean. They don’t even say hi on YoVille.
We are not mean. We love you all but sometimes being in a crowded room makes it difficult to reply to everyone in the same time. Further more, sometimes we freeze, crash or get busy updating the site.
You are mean. You do not reply to my emails.
That means that you have sent us a message about something discussed clearly on the site.
I have problems loading YoVille Lounge ( NOT YoVille)!
Email yovillelounge@gmail.com .
Where did the decks/ sofas/ hose… go?
We are like you. Everything we know is on our pages, so keep your eyes on the News section for more updates.
Can I be part of the YoVille Lounge team?
Check the Jobs page and apply only to the job openings found there.
YoVille Police threatened to ban me!
There is no such thing as YoVille Police. Report.
I met a YoVille Developer and he threatened to ban me if I don’t give him coins!
Developers won’t do something like that. Does that guy has a shield next to his name?
YoVille Lounge is full with picture of hacked stuff!
We do not support hackers or cheaters. No pictures of hacked items are going to be displayed here. We struggle to keep the forums clean too but again we are not responsible for pictures of hacked stuff posted by our visitors however we will do our best to remove them.
I have a news story!
Email it to admin@yvlounge.com. You don’t have to be a reporter to send us news stories.
Keep an eye on this space as we will continue to update it with answers to your frequently asked questions!
